Speakers

Speaker

Tim Baines
Director of the Centre for Servitization Research and Practice
Aston Business School
Rokus Harder
Director, Field Support and Education
Philips
Sonia Van Keer
Customer Support Director
Becton Dickinson
Sheldon Davies
Global Director, Technical Solutions Centres
Johnson & Johnson
Andrea Girardot
VP, Global Customer Services, International
CareFusion
Stephen Hodson
Director of Customer Service, Europe
Abbott GmbH & Company KG
Frank Bunge
Global After Sales Service Director
Leica Microsystems
Charlie Apps
Field Service Manager
St. Jude Medical
Ralf Lehmann
Global Category Director, Medical Devices, Global Sourcing
Abbott Diagnostics
Marc Beukelaers
Service Manager, Capital Equipment
St Jude Medical
Chris LaFratta
VP Service, Region Europe AFLAME
Elekta
Gergely Sved
CEO Services Europe
GE Healthcare UK
Wojtek Bulatowicz
EMEA Services & Solutions, Senior Manager
Welch Allyn
Wolfgang Krenkler
Technical Support Manager, EMEA
BD Biosciences
Alec Pinto
Associate Director Field Service
QIAGEN GmbH
Stef Vanneste
General Manager EMEA Medical Products
Terumo-Europe NV
Sue Carnes
Service Account Manager, EMEA
ViTAL
John Olierook
Head of Global Customer Service BIU MRI
Philips Healthcare
Christian Eras
VP, Global Service
Ziehm Imaging GmbH
Trevor Powis
Service Manager, UK/Ireland
Varian Medical Systems
Camillo Docimo
Director, International Sales and Marketing
Allurion Technologies
Kim Rosier
International Field Service Engineer
Rapid Micro Biosystems
Ferdinand Juhas
Service Manager
Siemens Healthineers
Antonio Izquierdo
International Service Support Manager
Stago
Florence Hagry
Director, Global Service & Assistance
Stago
Markus Schlecker
Head of Customer Service
Karl Storz
Sonja Corinna Ludwig
Head of Sales Service And Customer Care
VDW GmbH
Andrew Burgess
Global Category Director, Medical Devices, Global Sourcing
Mylan
Andrea Brivio
Director EMEA Field Service
Acelity
Kari Klossner
Service Business Director, Diagnostics, EMEA
PerkinElmer
Joe Martinez
Sr. Director, Medical Affairs
Valeritas, Inc.
Tom Buckley
Director, Global Technical Service
Boston Scientific
Michael Gil
Director, Surgical Healthcare EMEA
Ecolab
Samir El Majdouli
Service Manager Europe
Stryker Medical
Felix Pintgen
Global Director, Hospital Panel
GfK
Stephane Berger
Global Service Director
SuperSonic Imagine
Sean Jordan
Service Director
BioTek Instruments
Andréa Girardot Kovarikova
VP, Global Customer Services, International
CareFusion
Rick Desmarais
Director, Lean & Operational Excellence, Customer & Logistics Services
Johnson & Johnson
Praveen Mathur
Associate Director, Commercial Analytics
Aegerion Pharmaceuticals