John Olierook, Head of Global Customer Service BIU MRI at Philips Healthcare

John Olierook


Head of Global Customer Service BIU MRI
Philips Healthcare

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda

The Rise Of The Machines

Friday, November 3rd, 2017


10:50 PANEL: Are You Ready For The Rise Of The Machines? Creating An Action Plan For Remote Capability & Connectivity

  • Increasing customer satisfaction and lowering operating costs by moving as quickly as possible along the curve of reactive to proactive to predictive
  • Preparing your network to handle large amounts of data and perform alongside existing systems and processes
  • Changing the service paradigm so that engineers & customers start with the assumption that new products must be connected