Markus Schlecker


Head of Customer Service
Karl Storz

Check out the incredible speaker line-up to see who will be joining Markus.

Download The Latest Agenda

The Changing Face Of The Field Service Engineer

Tuesday, October 3rd, 2017


14:20 PANEL: How To Communicate The Value Of Field Service To Your Entire Business

  • Educating the C-Suite and ensuring strong service understanding from the top-down
  • Highlighting specific revenue-generating capabilities of your field team, including partnerships & technologies that support them in the field, and communicating this to your customer
  • Obtaining the investment required to assist new revenue-driving Initiatives